Terms of Service

By signing this agreement, you ("Client") agree to retain Jacqui Smith of WhiteSpace Design Studio. ("Service Provider") to proceed with a design audit for a strategy intensive, packaged under VIP Fresh Session, and agree to the terms and conditions as set forth in this Agreement.

Timeline : Work will be performed at the offices of Service Provider, but occasionally may take place at other locations, as required. Work priority and scheduling will be at the discretion of Client. Work will normally occur between the hours of 8am - 4pm AEST on weekdays.

Scope : During this intensive, Service Provider agrees to devote up to 2.5 hours on assignments to be determined by Client, including a 1.5 hour for an intensive audit and strategy call and 1 hour for a report. The Client is responsible for implementing the report themselves, with their team or they can hire the Service Provider. 

Revisions : The Client has the option to review their report with the Service Provider as required by booking another strategy intensive.

Payment Schedule : Payment for these services will be to Service Provider at the rate of $197USD | $247AUD and will be due at the time of booking this appointment.

Additional Work : Design services in addition to the intensive will be made available by Service Provider at the current daily or half-date rate, and will be billed separately. Any expenses exclusive of normal overhead are not included in this agreement and will be billed separately. Examples of such expenses are: stock images, premium font licenses, website domain, hosting and plugins, and 3rd party application services.

The client is responsible for providing their own typography license for any fonts used, all content, including copy and digital photos and images unless otherwise specified in the project scope. Guidance is offered when needed, the final content is to be supplied by the Client. The additional work can be provided by the Service Provider at an additional cost to the Client.

Ownership : The results of any and all work performed by Service Provider for Client are owned by the Service Provider and copyright is transferred to Client after completed payment is paid in full for the project. Client may use this material in any way deemed appropriate. Copyright to client supplied text and images are retained by Client and will not be disclosed or reused by Service Provider unless permission is granted in writing. Copyright to scripts, coding or other elements not created by the Service Provider are retained by the respective owner.

Client understands that any written statements, images, audio recordings or video recordings of Client while participating in the intensive and made on behalf of the Service Provider may be used in connection with publicising and promoting the Service Provider. Client authorises the Service Provider to use their name, brief biographical information, and the written or recorded statements. Client agrees that the Service Provider can include site credit with external link on the bottom of the website pages. The Client also agrees to allow the Service Provider to include the project in the Service Provider's portfolio and marketing materials.

Limited Liability : Client agrees that any material submitted for publication will not contain anything leading to an abusive or unethical use of the Web Hosting Service, the Host Server or the Developer. Abusive and unethical materials and uses include, but are not limited to, pornography, obscenity, nudity, violations of privacy, computer viruses, harassment, any illegal activity, spamming, advocacy of an illegal activity, and any infringement of privacy. Client hereby agrees to indemnify and hold harmless the Service Provider from any claim resulting from the Client's publication of material or use of those materials. It is also understood that the Service Provider will not publish information over the Internet which may be used by another party to harm another.

Modification : The client has the right to modify the report after the intensive is complete at the risk of damages to functionality or design. If modifications are made to the report after project completion date and service is needed from the Service Provider the Client must book an additional VIP Fresh Session, VIP Design Day or Half Day to cover the fixes. 

This purchase is non-refundable, but may be transferred to another date or service with 7 days prior written notice. The Client's deposit is valid for 90 days, and must be used within that timeframe. In the event the intensive fails to occur within 90 days, or the Client fails to request a new date at least 7 days prior to their booked appointment, the deposit will be forfeited, and the intensive will be terminated. If the Client wishes to reschedule beyond 90 days, the original deposit may, at the Service Providers discretion, be applied to a new booking at the current intensive rate, which may or may not be higher than the original booking rate. Additional reschedules in addition to one provided will incur a $50 rescheduling fee.

By paying the deposit or full amount due I confirm that I have read and agree to the terms above.